We want to make tax simple...
We believe in making tax refunds as effortless as possible for you.
At the same time, we don't think you should pay through the nose for great service!
We also aim to offer tax refund and tax return services that are easy to understand, accurate and designed to reduce your tax liability as much as possible within the law.
We are proud to offer our time entirely free. We believe in being as helpful as possible and treating clients with the same level of service as we would expect to be treated ourselves.
Who we are
TaxRefundPro Ltd is a privately owned tax agent specialising in tax refunds and tax return services for individuals.
As a private company, we are duly authorised and officially registered with HMRC as a tax agent; however we are not affiliated with HMRC or the UK government.
Our tax refund services are aimed at obtaining a tax refund (also known as a tax rebate) for carers, nurses and health professionals; mechanics and auto technicians; professional athletes and employed sport coaches and taxpayers leaving the UK(or who have already left).
We also help overseas IT professionals and employees from other industries obtain a tax refund following a period of work secondment in the UK.
Our staff consist of real UK-based tax consultants based in our offices in Rochester, Kent. From the moment you call us, you will be assigned your own personal tax consultant so we can keep you updated on the progress of your case.
Unlike some other firms in the tax refund industry, we do not use overseas call centres or subcontract any part of our work. Since inception, it has been our policy to look after our clients from A to Z, right from the initial enquiry though to the full resolution of their case.
We employ real accountants and are accredited with several recognised professional bodies - ACCA (Association of Chartered Certified Accountant), AAT (Association Of Accounting Technicians) and IFMA (International Financial Management Association).
Our prices are ultra-competitive, clear, transparent and with no hidden charges.
Because our clients come from all corners of the UK and from all continents, all our business is done via the telephone, by post or by email, whichever method you prefer. Our claim packs are jargon-free, simple to understand and easy to complete. If you reside in the UK, you can even use our freepost address to return your paperwork to us. All original documents that you send to us will of course be returned to you once your claim has been completed.
TaxRefundPro was born in 2008, the brain child of a young entrepreuneur couple, Jose Baptista and Kelly Jackson. Due to expansion, the company moved to Exeter in 2011. until the business was sold in October 2012 and became a limited company. Jose and Kelly decided to pursue another business venture in South Africa (Jose's country of origin). The center of operations remained active in Exeter until January 2014, when it finally relocated into new headquarters in Rochester (Kent) following sustained growth.
At TaxRefundPro we want - and do! - offer great service and real value for money.