About Us

Our values

We believe in making tax refunds as effortless as possible for you.

At the same time, we don’t think you should pay through the nose for great service!

We also aim to offer tax refund and tax return services that are easy to understand, accurate and designed to reduce your tax liability as much as possible within the law.

We are proud to offer our time entirely free. We believe in being as helpful as possible and treating clients with the same level of service as we would expect to be treated ourselves.

Who we are

TaxRefundPro Ltd is a privately owned tax agent specialising in tax refunds and tax return services for individuals. As a private company, we are duly authorised and officially registered with HMRC as a tax agent; however, we are not affiliated with HMRC or the UK government.

Our tax refund services are aimed at obtaining a tax refund (also known as a tax rebate) for carers, nurses and health professionals; mechanics and auto technicians; professional athletes and employed sport coaches and taxpayers leaving the UK(or who have already left).

Our tax return services assist CIS contractors; private Landlords and the self employed.

We also help overseas IT professionals and employees from other industries obtain a tax refund following a period of work secondment in the UK.

Our staff consist of real UK-based tax consultants based in our offices in Rochester, Kent. From the moment you call us, you will be assigned your own personal tax consultant so we can keep you updated on the progress of your case.

Unlike some other firms in the tax refund industry, we do not use overseas call centres or subcontract any part of our work. Since inception, it has been our policy to look after our clients from A to Z, right from the initial enquiry through to the full resolution of their case.

We employ real accountants and are accredited with several recognised professional bodies – ACCA (Association of Chartered Certified Accountant), AAT (Association Of Accounting Technicians) and IFMA (International Financial Management Association).

Our prices are ultra-competitive, clear, transparent and with no hidden charges.

Because our clients come from all corners of the UK and from all continents, all our business is done via the telephone, by post or by email, whichever method you prefer. Our claim packs are jargon-free, simple to understand and easy to complete. If you reside in the UK, you can even use our freepost address to return your paperwork to us. All original documents that you send to us will, of course, be returned to you once your claim has been completed.

Our history

TaxRefundPro was born in 2008, the brainchild of a young entrepreneur couple, Jose Baptista and Kelly Jackson. Due to expansion, the company moved to Exeter in 2011. until the business was sold in October 2012 and became a limited company. Jose and Kelly decided to pursue another business venture in South Africa (Jose’s country of origin). The centre of operations remained active in Exeter until January 2014, when it finally relocated into new headquarters in Rochester (Kent) following sustained growth.

At TaxRefundPro we want – and do! – offer great service and real value for money.

Sport Coaches Tax Rebate

Tax Rebate for Sport Coaches and Trainers   Are you an amateur or a professional sports coach or trainer? Typically, sport coaches and trainers don't realise they can also qualify for a tax rebate for many reasons. As with professional athletes and sportsmen, they can...

UK Secondment Expense Claim

This section applies if you came to work in Britain from abroad because of a Work Secondment. If this is your case, you may be due a large tax refund.

Mileage Expenses

Claiming Back Petrol, Fuel & Mileage Expenses
Claiming tax back for petrol, fuel or any motoring expenses when using your own vehicle while employed (PAYE) can lead to some considerably large tax rebates.

Tax Rebate Calculator

If you frequently changed employers since April 2015, or if you frequently changed addresses, then you could have been put on the wrong tax code at some point, resulting in your paying too much income tax. This is because HMRC may be unclear about your tax liability in a particular tax year.

Tax Rebate Online Application

Complete our online form and start the process of getting back what’s owed to you

Tax Return services for Self-Employed

If you are self-employed, it is a mandatory requirement that you submit a Self Assessment tax return every year within HMRC’s stipulated deadlines in order to avoid hefty financial penalties.

Getting your tax refund when leaving/left the UK

Moving is stressful enough, especially if you’re relocating outside Britain… It’s all too easy to forget about the tax from the UK that you may be entitled to claim back.

Tools & Petrol Expenses Tax Rebates

Work-related expenses can include claiming back fuel/petrol/business mileage; tools for Technicians/Mechanics; Uniform Allowance; Professional subscriptions and memberships; etc.

Mechanic Tax Rebate

Tool Tax Rebates For Mechanics Employed mechanics and auto technicians are usually expected by their employer to buy their own work tools, toolbox and fixings.

Claiming your tax back as a CIS worker

If you are registered under the Construction Industry Scheme (CIS), you should be due a significant tax rebate, provided your tax affairs are in order.

Our simple three-step process


Step 1

Get in touch

Fill out our online form or give us a call. We just need some basic information like your employment history.

Step 2

Get an estimate

We'll give you an estimate on how much you might be due, and let you know how we can help you get it all back.

Step 3

Get paid

We will apply for your refund and do all the legwork with chasing up HMRC on the status of your application.